English dialogues at a post office

English dialogues at a post office

Sending Mail

A: Iโ€™d like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.

A: Can I get a tracking number for this letter?
B: Certainly. Thereโ€™s an additional charge for tracking. Would you like to proceed?

A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.

woman and man discussing express delivery options

Receiving Mail

A: Iโ€™m expecting a parcel, but I havenโ€™t received it yet.
B: Let me check the status for you. Do you have the tracking number?

A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and weโ€™ll investigate.

A: Iโ€™d like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. Thereโ€™s a monthly fee, depending on the size.

man showing form for fill

Postal Services

A: Do you offer a bulk mailing discount?
B: Yes, if youโ€™re sending more than 50 items at once, thereโ€™s a 5% discount.

A: Can I buy international stamps here?
B: Absolutely. How many do you need?

A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.

woman asking man about package insurance

Payment and Charges

A: Can I pay for postage online and print my own labels?
B: Yes, you can use our online portal for that. Itโ€™s convenient and often offers discounts.

A: Do you accept credit cards for payment?
B: Yes, we accept all major credit cards, cash, and checks.

A: Is there a weight limit for sending parcels?
B: For regular mail, it’s 70 lbs. For express shipments, it’s 150 lbs.

man and woman discussing payment options

Sending Mail

A: Iโ€™d like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.

A: Can I get a tracking number for this letter?
B: Certainly. Thereโ€™s an additional charge for tracking. Would you like to proceed?

A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.

man discussing express delivery options

Receiving Mail

A: Iโ€™m expecting a parcel, but I havenโ€™t received it yet.
B: Let me check the status for you. Do you have the tracking number?

A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and weโ€™ll investigate.

A: Iโ€™d like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. Thereโ€™s a monthly fee, depending on the size.

man showing woman different P.O. Box sizes

Postal Services

A: Do you offer a bulk mailing discount?
B: Yes, if youโ€™re sending more than 50 items at once, thereโ€™s a 5% discount.

A: Can I buy international stamps here?
B: Absolutely. How many do you need?

A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.

woman asking man about package insurance in post office

Other Dialogues

A: Iโ€™d like to redirect my mail while Iโ€™m on vacation. How can I do that?
B: You can fill out a mail forwarding request. Itโ€™s valid for up to six months.

A: Can I purchase packaging materials here?
B: Yes, we have boxes, bubble wrap, tape, and other supplies available.

A: How long will it take for my letter to reach Australia?
B: Standard international mail usually takes 7-10 business days.

A: Do you have a drop box for after-hours?
B: Yes, thereโ€™s one outside. Just ensure your mail has the correct postage.

A: Iโ€™d like to send a money order. Can you assist?
B: Certainly. Just fill out this form and provide the necessary payment.

A: Is there a fee for sending letters to military addresses?
B: No, standard letters to military addresses are free. Packages have a reduced rate.

A: How can I ensure my fragile items wonโ€™t be damaged during transit?
B: You can label the package as โ€œFragileโ€ and we also offer special packaging services for delicate items.

Sample sentences

How do I report lost mail?
Iโ€™d like to know the postage rates for different countries.
Can I schedule a package pickup from my home?
What’s the deadline for sending holiday mail?
Do you offer discounts for nonprofits?
Is there a limit to the size of the package I can send?
Can I get a receipt for my shipment?
Do you offer printing services for shipping labels?
How do I change the address on my P.O. Box?
Can I renew my P.O. Box online?

Vocabulary

Post office ๐Ÿค
Stamp ๐Ÿ“ฌ
Envelope โœ‰๏ธ
Package ๐Ÿ“ฆ
Mailbox ๐Ÿ“ซ
P.O. Box ๐Ÿ“ช
Express delivery ๐Ÿš€๐Ÿ“ฆ
Tracking number ๐Ÿ”ข
Money order ๐Ÿ’ต๐Ÿ“
Postage ๐Ÿ“ฎ
Return address ๐Ÿ”„โœ‰๏ธ
Bulk mailing ๐Ÿ“ฆ๐Ÿ“ฆ
Certified mail โœ…โœ‰๏ธ
Postal worker ๐Ÿ“ฌ๐Ÿ‘ท
Mail forwarding โžก๏ธ๐Ÿ“ฌ
Parcel pickup ๐Ÿ“ฆ๐Ÿคฒ
Drop box ๐Ÿ—ณ๏ธ
Postage rates ๐Ÿ’ฐ๐Ÿ“ฌ
International mail ๐ŸŒโœ‰๏ธ
Mail carrier ๐Ÿ“ฌ๐Ÿšถ

Letter โœ‰๏ธ
Postcard ๐Ÿž๏ธโœ‰๏ธ
Parcel ๐Ÿ“ฆ
Registered mail ๐Ÿ“ฌโœ…
Courier service ๐Ÿšดโ€โ™‚๏ธ๐Ÿ“ฆ
Postal code ๐Ÿ” ๐Ÿ”ข
Zip code ๐Ÿ”ข๐Ÿ” 
Bubble wrap ๐Ÿ’ญ๐Ÿ“ฆ
Tape ๐Ÿ“
Shipping label ๐Ÿท๏ธ

Box ๐Ÿ“ฆ
Padded envelope โœ‰๏ธ๐Ÿ›๏ธ
Fragile sticker ๐Ÿšซ๐Ÿ’ฅ
Insurance ๐Ÿ›ก๏ธ
Customs form ๐Ÿ“๐ŸŒ
Receipt ๐Ÿงพ
Delivery confirmation โœ…๐Ÿšš
First-class mail ๐Ÿฅ‡โœ‰๏ธ
Priority mail ๐Ÿš€โœ‰๏ธ
Overnight shipping ๐ŸŒ™๐Ÿ“ฆ