English dialogues at a post office
Sending Mail
A: I’d like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.
A: Can I get a tracking number for this letter?
B: Certainly. There’s an additional charge for tracking. Would you like to proceed?
A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.
![woman and man discussing express delivery options](https://englishdialogues.com/wp-content/uploads/2023/11/woman-and-man-discussing-express-delivery-options-1024x1024.png)
Receiving Mail
A: I’m expecting a parcel, but I haven’t received it yet.
B: Let me check the status for you. Do you have the tracking number?
A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and we’ll investigate.
A: I’d like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. There’s a monthly fee, depending on the size.
![man showing form for fill](https://englishdialogues.com/wp-content/uploads/2023/11/man-showing-form-for-fill-1024x1024.png)
Postal Services
A: Do you offer a bulk mailing discount?
B: Yes, if you’re sending more than 50 items at once, there’s a 5% discount.
A: Can I buy international stamps here?
B: Absolutely. How many do you need?
A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.
![woman asking man about package insurance](https://englishdialogues.com/wp-content/uploads/2023/11/woman-asking-man-about-package-insurance-1024x1024.png)
Payment and Charges
A: Can I pay for postage online and print my own labels?
B: Yes, you can use our online portal for that. It’s convenient and often offers discounts.
A: Do you accept credit cards for payment?
B: Yes, we accept all major credit cards, cash, and checks.
A: Is there a weight limit for sending parcels?
B: For regular mail, it’s 70 lbs. For express shipments, it’s 150 lbs.
![man and woman discussing payment options](https://englishdialogues.com/wp-content/uploads/2023/11/man-and-woman-discussing-payment-options-1024x1024.png)
Sending Mail
A: I’d like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.
A: Can I get a tracking number for this letter?
B: Certainly. There’s an additional charge for tracking. Would you like to proceed?
A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.
![man discussing express delivery options](https://englishdialogues.com/wp-content/uploads/2023/11/man-discussing-express-delivery-options-1024x1024.png)
Receiving Mail
A: I’m expecting a parcel, but I haven’t received it yet.
B: Let me check the status for you. Do you have the tracking number?
A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and we’ll investigate.
A: I’d like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. There’s a monthly fee, depending on the size.
![man showing woman different P.O. Box sizes](https://englishdialogues.com/wp-content/uploads/2023/11/man-showing-woman-different-P.O.-Box-sizes-1024x1024.png)
Postal Services
A: Do you offer a bulk mailing discount?
B: Yes, if you’re sending more than 50 items at once, there’s a 5% discount.
A: Can I buy international stamps here?
B: Absolutely. How many do you need?
A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.
![woman asking man about package insurance in post office](https://englishdialogues.com/wp-content/uploads/2023/11/woman-asking-man-about-package-insurance-in-post-office-1024x1024.png)
Other Dialogues
A: I’d like to redirect my mail while I’m on vacation. How can I do that?
B: You can fill out a mail forwarding request. It’s valid for up to six months.
A: Can I purchase packaging materials here?
B: Yes, we have boxes, bubble wrap, tape, and other supplies available.
A: How long will it take for my letter to reach Australia?
B: Standard international mail usually takes 7-10 business days.
A: Do you have a drop box for after-hours?
B: Yes, there’s one outside. Just ensure your mail has the correct postage.
A: I’d like to send a money order. Can you assist?
B: Certainly. Just fill out this form and provide the necessary payment.
A: Is there a fee for sending letters to military addresses?
B: No, standard letters to military addresses are free. Packages have a reduced rate.
A: How can I ensure my fragile items won’t be damaged during transit?
B: You can label the package as “Fragile” and we also offer special packaging services for delicate items.
Sample sentences
How do I report lost mail?
I’d like to know the postage rates for different countries.
Can I schedule a package pickup from my home?
What’s the deadline for sending holiday mail?
Do you offer discounts for nonprofits?
Is there a limit to the size of the package I can send?
Can I get a receipt for my shipment?
Do you offer printing services for shipping labels?
How do I change the address on my P.O. Box?
Can I renew my P.O. Box online?
Vocabulary
Post office 🏤
Stamp 📬
Envelope ✉️
Package 📦
Mailbox 📫
P.O. Box 📪
Express delivery 🚀📦
Tracking number 🔢
Money order 💵📝
Postage 📮
Return address 🔄✉️
Bulk mailing 📦📦
Certified mail ✅✉️
Postal worker 📬👷
Mail forwarding ➡️📬
Parcel pickup 📦🤲
Drop box 🗳️
Postage rates 💰📬
International mail 🌍✉️
Mail carrier 📬🚶
Letter ✉️
Postcard 🏞️✉️
Parcel 📦
Registered mail 📬✅
Courier service 🚴♂️📦
Postal code 🔠🔢
Zip code 🔢🔠
Bubble wrap 💭📦
Tape 📏
Shipping label 🏷️
Box 📦
Padded envelope ✉️🛏️
Fragile sticker 🚫💥
Insurance 🛡️
Customs form 📝🌍
Receipt 🧾
Delivery confirmation ✅🚚
First-class mail 🥇✉️
Priority mail 🚀✉️
Overnight shipping 🌙📦