English dialogues at a post office
Sending Mail
A: Iโd like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.
A: Can I get a tracking number for this letter?
B: Certainly. Thereโs an additional charge for tracking. Would you like to proceed?
A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.

Receiving Mail
A: Iโm expecting a parcel, but I havenโt received it yet.
B: Let me check the status for you. Do you have the tracking number?
A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and weโll investigate.
A: Iโd like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. Thereโs a monthly fee, depending on the size.

Postal Services
A: Do you offer a bulk mailing discount?
B: Yes, if youโre sending more than 50 items at once, thereโs a 5% discount.
A: Can I buy international stamps here?
B: Absolutely. How many do you need?
A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.

Payment and Charges
A: Can I pay for postage online and print my own labels?
B: Yes, you can use our online portal for that. Itโs convenient and often offers discounts.
A: Do you accept credit cards for payment?
B: Yes, we accept all major credit cards, cash, and checks.
A: Is there a weight limit for sending parcels?
B: For regular mail, it’s 70 lbs. For express shipments, it’s 150 lbs.

Sending Mail
A: Iโd like to send this package to Canada. How much will it cost?
B: It depends on the weight and dimensions. Let me check for you.
A: Can I get a tracking number for this letter?
B: Certainly. Thereโs an additional charge for tracking. Would you like to proceed?
A: I need to send this document urgently. What are my options?
B: You can use our express delivery service. It guarantees delivery within 1-2 days.

Receiving Mail
A: Iโm expecting a parcel, but I havenโt received it yet.
B: Let me check the status for you. Do you have the tracking number?
A: My mail seems to have been delivered to the wrong address.
B: I apologize for the inconvenience. Please provide the correct address, and weโll investigate.
A: Iโd like to set up a P.O. Box. How do I go about it?
B: You can fill out this form and choose the size of the box you want. Thereโs a monthly fee, depending on the size.

Postal Services
A: Do you offer a bulk mailing discount?
B: Yes, if youโre sending more than 50 items at once, thereโs a 5% discount.
A: Can I buy international stamps here?
B: Absolutely. How many do you need?
A: I want to insure my package. Is that possible?
B: Yes, we offer insurance based on the declared value of the package.

Other Dialogues
A: Iโd like to redirect my mail while Iโm on vacation. How can I do that?
B: You can fill out a mail forwarding request. Itโs valid for up to six months.
A: Can I purchase packaging materials here?
B: Yes, we have boxes, bubble wrap, tape, and other supplies available.
A: How long will it take for my letter to reach Australia?
B: Standard international mail usually takes 7-10 business days.
A: Do you have a drop box for after-hours?
B: Yes, thereโs one outside. Just ensure your mail has the correct postage.
A: Iโd like to send a money order. Can you assist?
B: Certainly. Just fill out this form and provide the necessary payment.
A: Is there a fee for sending letters to military addresses?
B: No, standard letters to military addresses are free. Packages have a reduced rate.
A: How can I ensure my fragile items wonโt be damaged during transit?
B: You can label the package as โFragileโ and we also offer special packaging services for delicate items.
Sample sentences
How do I report lost mail?
Iโd like to know the postage rates for different countries.
Can I schedule a package pickup from my home?
What’s the deadline for sending holiday mail?
Do you offer discounts for nonprofits?
Is there a limit to the size of the package I can send?
Can I get a receipt for my shipment?
Do you offer printing services for shipping labels?
How do I change the address on my P.O. Box?
Can I renew my P.O. Box online?
Vocabulary
Post office ๐ค
Stamp ๐ฌ
Envelope โ๏ธ
Package ๐ฆ
Mailbox ๐ซ
P.O. Box ๐ช
Express delivery ๐๐ฆ
Tracking number ๐ข
Money order ๐ต๐
Postage ๐ฎ
Return address ๐โ๏ธ
Bulk mailing ๐ฆ๐ฆ
Certified mail โ
โ๏ธ
Postal worker ๐ฌ๐ท
Mail forwarding โก๏ธ๐ฌ
Parcel pickup ๐ฆ๐คฒ
Drop box ๐ณ๏ธ
Postage rates ๐ฐ๐ฌ
International mail ๐โ๏ธ
Mail carrier ๐ฌ๐ถ
Letter โ๏ธ
Postcard ๐๏ธโ๏ธ
Parcel ๐ฆ
Registered mail ๐ฌโ
Courier service ๐ดโโ๏ธ๐ฆ
Postal code ๐ ๐ข
Zip code ๐ข๐
Bubble wrap ๐ญ๐ฆ
Tape ๐
Shipping label ๐ท๏ธ
Box ๐ฆ
Padded envelope โ๏ธ๐๏ธ
Fragile sticker ๐ซ๐ฅ
Insurance ๐ก๏ธ
Customs form ๐๐
Receipt ๐งพ
Delivery confirmation โ
๐
First-class mail ๐ฅโ๏ธ
Priority mail ๐โ๏ธ
Overnight shipping ๐๐ฆ