Dialogues at an electronic repair shop

Dialogues at an electronic repair shop

Troubleshooting a Smartphone Issue

Customer: My phone keeps shutting down unexpectedly. Can you figure out what’s wrong?
Technician: Sure, it might be a battery issue or a software glitch. Let’s run some diagnostics to find out.

A cartoon-style image showing an interaction in a phone repair shop

Inquiring About Screen Replacement

Customer: I dropped my tablet and the screen cracked. How much would a replacement cost?
Technician: For your model, a new screen would cost [amount]. The repair should take about an hour.

A cartoon scene depicting a customer and a technician in a tech repair shop. The customer, an anxious middle-aged Caucasian woman, is holding a tablet

Discussing Laptop Overheating

Customer: My laptop overheats very quickly. What can be done?
Technician: It could be due to dust in the vents or a failing cooling fan. I’ll open it up and take a look.

Cartoon scene in an electronics repair shop. A customer, an African descent male in casual clothes, appears concerned, holding a laptop in one hand

Querying About Warranty on Repairs

Customer: If you replace the battery in my phone, will the repair be under warranty?
Technician: Yes, all our repairs come with a [duration] warranty for parts and labor.

A cartoon scene in an electronics repair shop. A customer, a middle-aged Caucasian woman, looks concerned while holding a smartphone with a visibly

Discussing Water Damage in a Camera

Customer: I accidentally dropped my camera in the water. Is there any hope for it?
Technician: Water damage can be tricky, but I’ll take a look. Sometimes we can rescue the electronics with a thorough cleaning.

A cartoon scene in an electronics repair shop. On the left, a customer, a middle-aged Caucasian woman with shoulder-length brown hair, wearing a blue

Inquiring About Repair Time

Customer: How long will it take to fix my laptop’s screen?
Technician: It usually takes about 2-3 days, depending on the availability of the replacement screen.

A cartoon-style scene in a tech repair shop. A customer, a Black woman in casual attire, looks concerned as she holds a laptop with a visibly cracked

Discussing a Recurring Problem

Customer: My phone keeps overheating. Can you find out why?
Technician: Absolutely, we’ll run some diagnostics to identify the issue. It might be a battery problem or something related to the internal hardware.

A cartoon scene set in a tech repair shop. On the left, a customer, a middle-aged Caucasian woman with shoulder-length brown hair, wearing casual

Asking About Data Safety

Customer: If you repair my tablet, will my data be safe?
Technician: We always try to protect the data during repairs. However, we recommend backing up your data beforehand, just in case.

A cartoon-style illustration in a tech repair shop. On the left, a concerned customer, a middle-aged Caucasian woman with shoulder-length brown hair

Asking for Upgrade Recommendations

Customer: I think my desktop needs an upgrade. What do you recommend?
Technician: Depending on what you use it for, upgrading the RAM or the SSD can significantly boost performance.

scene in a computer repair shop. On the left, a customer, an Asian woman in her 30s, stands with a concerned expression, holding a desktop

Asking About Maintenance Tips

Customer: How can I keep my gaming console running smoothly?
Technician: Regularly cleaning the vents and avoiding overuse can prevent many common issues.

Cartoon style image. A customer, a young adult with short black hair, wearing a casual t-shirt and jeans, is holding a gaming console, looking puzzled

Learning About Recycling Old Electronics

Customer: What should I do with my old, broken electronics?
Technician: We recommend recycling. We can take them off your hands and ensure they’re disposed of responsibly.

 In a cartoon style, illustrate a conversation between two people in an electronics repair shop, sized 1920x1080. The customer, a middle-aged Caucasian

Understanding Warranty Coverage

Customer: The speaker on my new laptop isn’t working. Is this covered under warranty?
Technician: Let’s check your warranty details. If it’s a manufacturing defect and the laptop is still under warranty, the repair will be covered.

 scene in an electronics service center. On one side, a concerned customer, a middle-aged Caucasian man, is holding a laptop with a visibly

Useful Phrases

  1. Can you diagnose the issue? 🛠️
  2. How much will the repair cost? 💵
  3. Is there a warranty on the repair? 📜
  4. How long will the repair take?
  5. Do you have parts for [device model]? 🔩
  6. Can this be fixed, or should I replace it? 🤔
  7. My device won’t turn on, any suggestions? 🔌
  8. Is my data safe during repair? 🔒
  9. Do you offer any maintenance tips?” 📚
  10. I need to upgrade my device, what do you recommend? 🆙
  11. Can you recover data from a broken device? 💾
  12. Is it possible to fix the water damage? 💦
  13. Do you handle screen replacements? 📱
  14. Are you experienced with [specific brand] repairs? 🏷️
  15. I think my battery needs replacing. 🔋

Vocabulary

  • Battery 🔋
  • Charger
  • Screen 📱
  • Keyboard ⌨️
  • Mouse 🖱️
  • Circuit 📉
  • Motherboard 🖥️
  • Processor 🧠
  • Memory 💾
  • USB 🔌
  • Cable 🪢
  • Speaker 🔊
  • Headphones 🎧
  • Camera 📷
  • Repair 🛠️
  • Warranty 📜
  • Software 💿
  • Hardware 🗜️
  • Update ⬆️
  • Backup ☁️
  • Virus 🦠
  • Troubleshoot 🔍
  • Diagnostic 📊
  • Replacement ↔️
  • Data 📊
  • WiFi 📶
  • Bluetooth 🔵
  • Touchscreen 👆
  • Ports
  • Cooling Fan 💨