Dialogues at a fast-food counter
Placing an Order
Customer: “Hi, I’d like to order a cheeseburger with extra pickles and a large fries, please.”
Counter Staff: “Sure thing! Would you like to add a drink for a combo meal?”
Customer: “Yes, a small cola, please. Thatβs all.”

Asking About Menu Items
Customer: “What’s in the veggie wrap?”
Counter Staff: “It’s a tortilla filled with grilled vegetables, lettuce, tomatoes, and a light ranch dressing. Would you like to try it?”
Customer: “Sounds good. Iβll take one, thanks.”

Dietary Restrictions
Customer: “Do you have any gluten-free options?”
Counter Staff: “Yes, our grilled chicken salad is gluten-free. We also offer gluten-free buns for burgers.” Customer: “I’ll have the grilled chicken salad then, please.”

Upselling
Counter Staff: “Would you like to try our new spicy chicken nuggets?”
Customer: “Just a regular cheeseburger meal, please.”
Counter Staff: “Sure. Would you like to upgrade your fries to a large for an extra dollar?”
Customer: “Okay, why not.”

Handling a Mistake
Customer: “Excuse me, I ordered a chicken sandwich, but I received a fish sandwich instead.”
Counter Staff: “I apologize for that mistake. Let me correct your order immediately.”

Payment
Customer: “Can I pay with a credit card?”
Counter Staff: “Absolutely! We accept all major cards. Your total is $9.50.”
Customer: “Hereβs my card. Thanks!”

Customizing an Order
Customer: “I’d like a double bacon burger, but can I have it without onions?”
Counter Staff: “Of course, no onions on your double bacon burger. Anything to drink?”
Customer: “A diet soda, please.”

Inquiring About Special Offers
Customer: “Do you have any specials or deals today?”
Counter Staff: “Yes, we have a special offer on our chicken wings – buy one get one free. Would you like to try it?”
Customer: “That sounds great. I’ll have the chicken wings special, please.”
Counter Staff: “Sure thing! Would you like any sauces with that?”
Customer: “Yes, can I have barbecue and honey mustard sauces?”
Counter Staff: “Absolutely, your order will be ready shortly!”

Useful Phrases
- “Can I have a combo meal, please?” π
- “What’s the special today?” π
- “Could I get extra napkins?” π΄
- “Is there a vegetarian option?” π₯
- “Can you make that a large size?” π₯€
- “Do you have a kids’ menu?” πΆ
- “I’d like to order to-go, please.” ποΈ
- “Could you hold the mayo?” β
- “How long is the wait for an order?” β³
- “Do you offer any gluten-free items?” πΎ
- “Can I have some extra ketchup packets?” π
- “Is the spicy chicken really hot?” π₯
- “Can I pay by card?” π³
- “I have a coupon, can I use it here?” ποΈ
- “Thank you, that’s all for my order.” π
Vocabulary
- Combo π
- Special π
- Napkins π΄
- Vegetarian π₯
- Large π₯€
- Kids’ Menu πΆ
- To-Go ποΈ
- Mayo β
- Wait Time β³
- Gluten-Free πΎ
- Ketchup π
- Spicy π₯
- Card Payment π³
- Coupon ποΈ
- Order π
- Fries π
- Drink π₯€
- Sauce π₯£
- Cash π΅
- Table Number π’
- Refill π
- Takeaway π
- Receipt π§Ύ
- Extra β
- Change π°
- Dessert π¨
- Allergy π«
- Soda π₯€
- Condiments π§
- Seating πΊ