Dialogues at a fast-food counter

Dialogues at a fast-food counter

Placing an Order

Customer: “Hi, I’d like to order a cheeseburger with extra pickles and a large fries, please.”
Counter Staff: “Sure thing! Would you like to add a drink for a combo meal?”
Customer: “Yes, a small cola, please. That’s all.”

scene in a fast-food restaurant. The customer, a young Caucasian woman with long brown hair, wearing casual clothes, is ordering at the counter

Asking About Menu Items

Customer: “What’s in the veggie wrap?”
Counter Staff: “It’s a tortilla filled with grilled vegetables, lettuce, tomatoes, and a light ranch dressing. Would you like to try it?”
Customer: “Sounds good. I’ll take one, thanks.”

cartoon-style fast-food restaurant, a curious customer, a young Asian woman with shoulder-length hair, dressed in casual clothing

Dietary Restrictions

Customer: “Do you have any gluten-free options?”
Counter Staff: “Yes, our grilled chicken salad is gluten-free. We also offer gluten-free buns for burgers.” Customer: “I’ll have the grilled chicken salad then, please.”

 scene in a restaurant. A customer, a Caucasian woman with short brown hair, is inquiring about gluten-free options.

Upselling

Counter Staff: “Would you like to try our new spicy chicken nuggets?”
Customer: “Just a regular cheeseburger meal, please.”
Counter Staff: “Sure. Would you like to upgrade your fries to a large for an extra dollar?”
Customer: “Okay, why not.”

scene in a fast-food restaurant. A customer, a Caucasian male in casual clothing, is ordering at the counter

Handling a Mistake

Customer: “Excuse me, I ordered a chicken sandwich, but I received a fish sandwich instead.”
Counter Staff: “I apologize for that mistake. Let me correct your order immediately.”

A cartoon scene in a fast-food restaurant. The customer, a middle-aged Caucasian woman with short brown hair, wearing a casual blue t-shirt and jeans

Payment

Customer: “Can I pay with a credit card?”
Counter Staff: “Absolutely! We accept all major cards. Your total is $9.50.”
Customer: “Here’s my card. Thanks!”

cartoon-style fast-food restaurant, a curious customer, a young Asian woman with shoulder-length hair, dressed in casual clothing

Customizing an Order

Customer: “I’d like a double bacon burger, but can I have it without onions?”
Counter Staff: “Of course, no onions on your double bacon burger. Anything to drink?”
Customer: “A diet soda, please.”

scene in a fast food restaurant. The customer, a middle-aged Caucasian man wearing casual clothes, is handing a credit card

Inquiring About Special Offers

Customer: “Do you have any specials or deals today?”
Counter Staff: “Yes, we have a special offer on our chicken wings – buy one get one free. Would you like to try it?”
Customer: “That sounds great. I’ll have the chicken wings special, please.”
Counter Staff: “Sure thing! Would you like any sauces with that?”
Customer: “Yes, can I have barbecue and honey mustard sauces?”
Counter Staff: “Absolutely, your order will be ready shortly!”

scene in a fast-food restaurant. A customer, a middle-aged Asian woman, looks curious and interested, speaking to the counter staff.

Useful Phrases

  1. “Can I have a combo meal, please?” 🍔
  2. “What’s the special today?” 🌟
  3. “Could I get extra napkins?” 🍴
  4. “Is there a vegetarian option?” 🥗
  5. “Can you make that a large size?” 🥤
  6. “Do you have a kids’ menu?” 👶
  7. “I’d like to order to-go, please.” 🛍️
  8. “Could you hold the mayo?”
  9. “How long is the wait for an order?”
  10. “Do you offer any gluten-free items?” 🌾
  11. “Can I have some extra ketchup packets?” 🍅
  12. “Is the spicy chicken really hot?” 🔥
  13. “Can I pay by card?” 💳
  14. “I have a coupon, can I use it here?” 🎟️
  15. “Thank you, that’s all for my order.” 👍

Vocabulary

  • Combo 🍔
  • Special 🌟
  • Napkins 🍴
  • Vegetarian 🥗
  • Large 🥤
  • Kids’ Menu 👶
  • To-Go 🛍️
  • Mayo
  • Wait Time
  • Gluten-Free 🌾
  • Ketchup 🍅
  • Spicy 🔥
  • Card Payment 💳
  • Coupon 🎟️
  • Order 👍
  • Fries 🍟
  • Drink 🥤
  • Sauce 🥣
  • Cash 💵
  • Table Number 🔢
  • Refill 🔄
  • Takeaway 🏃
  • Receipt 🧾
  • Extra
  • Change 💰
  • Dessert 🍨
  • Allergy 🚫
  • Soda 🥤
  • Condiments 🧂
  • Seating 💺