Dialogues at a fast-food counter
Placing an Order
Customer: “Hi, I’d like to order a cheeseburger with extra pickles and a large fries, please.”
Counter Staff: “Sure thing! Would you like to add a drink for a combo meal?”
Customer: “Yes, a small cola, please. That’s all.”
Asking About Menu Items
Customer: “What’s in the veggie wrap?”
Counter Staff: “It’s a tortilla filled with grilled vegetables, lettuce, tomatoes, and a light ranch dressing. Would you like to try it?”
Customer: “Sounds good. I’ll take one, thanks.”
Dietary Restrictions
Customer: “Do you have any gluten-free options?”
Counter Staff: “Yes, our grilled chicken salad is gluten-free. We also offer gluten-free buns for burgers.” Customer: “I’ll have the grilled chicken salad then, please.”
Upselling
Counter Staff: “Would you like to try our new spicy chicken nuggets?”
Customer: “Just a regular cheeseburger meal, please.”
Counter Staff: “Sure. Would you like to upgrade your fries to a large for an extra dollar?”
Customer: “Okay, why not.”
Handling a Mistake
Customer: “Excuse me, I ordered a chicken sandwich, but I received a fish sandwich instead.”
Counter Staff: “I apologize for that mistake. Let me correct your order immediately.”
Payment
Customer: “Can I pay with a credit card?”
Counter Staff: “Absolutely! We accept all major cards. Your total is $9.50.”
Customer: “Here’s my card. Thanks!”
Customizing an Order
Customer: “I’d like a double bacon burger, but can I have it without onions?”
Counter Staff: “Of course, no onions on your double bacon burger. Anything to drink?”
Customer: “A diet soda, please.”
Inquiring About Special Offers
Customer: “Do you have any specials or deals today?”
Counter Staff: “Yes, we have a special offer on our chicken wings – buy one get one free. Would you like to try it?”
Customer: “That sounds great. I’ll have the chicken wings special, please.”
Counter Staff: “Sure thing! Would you like any sauces with that?”
Customer: “Yes, can I have barbecue and honey mustard sauces?”
Counter Staff: “Absolutely, your order will be ready shortly!”
Useful Phrases
- “Can I have a combo meal, please?” 🍔
- “What’s the special today?” 🌟
- “Could I get extra napkins?” 🍴
- “Is there a vegetarian option?” 🥗
- “Can you make that a large size?” 🥤
- “Do you have a kids’ menu?” 👶
- “I’d like to order to-go, please.” 🛍️
- “Could you hold the mayo?” ❌
- “How long is the wait for an order?” ⏳
- “Do you offer any gluten-free items?” 🌾
- “Can I have some extra ketchup packets?” 🍅
- “Is the spicy chicken really hot?” 🔥
- “Can I pay by card?” 💳
- “I have a coupon, can I use it here?” 🎟️
- “Thank you, that’s all for my order.” 👍
Vocabulary
- Combo 🍔
- Special 🌟
- Napkins 🍴
- Vegetarian 🥗
- Large 🥤
- Kids’ Menu 👶
- To-Go 🛍️
- Mayo ❌
- Wait Time ⏳
- Gluten-Free 🌾
- Ketchup 🍅
- Spicy 🔥
- Card Payment 💳
- Coupon 🎟️
- Order 👍
- Fries 🍟
- Drink 🥤
- Sauce 🥣
- Cash 💵
- Table Number 🔢
- Refill 🔄
- Takeaway 🏃
- Receipt 🧾
- Extra ➕
- Change 💰
- Dessert 🍨
- Allergy 🚫
- Soda 🥤
- Condiments 🧂
- Seating 💺